FREQUENTLY ASKED QUESTIONS

How long will shipping take?

All orders are shipped via Royal Mail, Ervi, yodel or Fed Ex. Shipping rates are determined on weight, size and carrier rates. Delivery times can be 3-8 Days Monday - Friday.
How long do order take to make?

All our products are made to order and can take up to two weeks to create and produce. If you need a product for a specific date, please let us know.
Can my T-shirts be put in the washing machine?

Yes. Our heat transfer vinyl is complete safe in the dishwasher. To keep the vinyl from cracking/peeling over time. I would advise to wash on a low tempurture and inside out. We would also recommend not putting a hot iron directly on the vinyl. Use a towel/butcher paper to protect it.
Can my tumbler be put in the dishwasher?

We would not advise it. We strive to produce the best products for our customers. A lot of our tumblers are insulated and can keep drinks hot/cold for over 4 hours. Regular dishwasher use can cause the insulation to become faulty and the repeated heat from the dishwasher can make your design fade over time. We would recommend hand washing only.
How do I add a new question & answer?

To add a new FAQ follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Add a new question & answer 3. Assign your FAQ to a category 4. Save and publish. You can always come back and edit your FAQs.
How do I edit or remove the 'Frequently Asked Questions' title?

You can edit the title from the FAQ 'Settings' tab in the Editor. To remove the title from your mobile app go to the 'Site & App' tab in your Owner's app and customize.
Can I insert an image, video, or GIF in my FAQ?

Yes. To add media follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Create a new FAQ or edit an existing one 3. From the answer text box click on the video, image or GIF icon 4. Add media from your library and save.